Services / Report a problem

Service Description

Request a street light repair

Place Score Breakdown Link Details
San Jose, CA 60 https://www.sanjoseca.gov/FormCenter/Transportation-22/Department-of-Transportation-Maintenance-141 Very simple and easy to report a problem Propose Revisions
Raleigh, NC 60 Propose Revisions
Nashville, TN 60 https://www.nashville.gov/Government/Request-Customer-Service.aspx There are a couple of ways to get to this page, but there is a link under "Contact", "Contact 311 Customer Service" that takes you to the form to request "Street Lighting" repair. The same page doesn't come up on the first page of Google, but a relevant paragraph on another page comes up and a link to the form does as well. The translation services are provided by Google, which I think passes the language test. Physical contact information is a click away from the form, but a help desk phone number with hours is provided above the form. Propose Revisions
Norfolk, VA 60 https://va-norfolk.civicplus.com/Index.aspx?NID=2795 Propose Revisions
Palo Alto, CA 60 http://www.cityofpaloalto.org/gov/depts/utl/services/street_light_out_form.asp Propose Revisions
Louisville, KY 50 http://louisvilleky.gov/government/codes-regulations/codes-regulations-tools Propose Revisions
Oklahoma City, OK 50 http://www.okc.gov/action/ http://www.okc.gov/action/onlineservicerequest/ Propose Revisions
Newport News, VA  50 https://www.nnva.gov/FormCenter/Engineering-13/Street-Light-Complaint-69 Propose Revisions
Elk Grove, CA 50 http://www.elkgrovecity.org/city_hall/departments_divisions/public_works/maintenance_and_operations/street_lights/request_for_street_light_maintenance Propose Revisions
San Francisco, CA 50 http://www.sf311.org/index.aspx?page=118 Propose Revisions
Sacramento, CA 50 http://portal.cityofsacramento.org/General-Services/311 Sort of have to know to look under 311 Propose Revisions
St Louis, MO 50 https://www.stlouis-mo.gov/government/departments/public-safety/neighborhood-stabilization-office/citizens-service-bureau/csb-request-submit.cfm CSB is also on twitter at @stlcsb - and I've seen people contact them that way! :) For google search "city st louis report a problem" brought me to the exact page. "city of st louis report broken streetlight" only gave me streets division website. Fortunately, you can also report a problem from the streets division page (yay!), but I almost didn't click on the page at all, thinking it wasn't what I was looking for. Some extra metadata so that google highlights ability to report an issue from streets dept page might be nice. Propose Revisions
Macon, GA 50 Propose Revisions
Matthews, NC 50 http://www.matthewsnc.gov/ Propose Revisions
Virginia Beach, VA 50 http://www.vbgov.com/services/report-problems/Pages/default.aspx This vbgov.com page isn't mobile friendly. However, VB Gov has a mobile app for this powered by SeeClickFix Propose Revisions
Boston, MA 50 http://www.cityofboston.gov/publicworks/cleanliness/pothole.asp Propose Revisions
South Bend, IN 40 http://southbendin.gov/government/content/311-south-bend-report-issue Propose Revisions
Pittsburgh, PA 40 http://pittsburghpa.gov/311/form 311 isn't necessarily an automatic connotation Propose Revisions
Portsmouth, VA  40 http://www.portsmouthva.gov/feedbackform/ Propose Revisions
Blacksburg, VA 40 http://blacksburg.bev.net/ayr/ Third party service through town homepage Propose Revisions
Atlanta, GA 40 http://ditweb.atlantaga.gov/rph/ Propose Revisions
Santa Clarita, CA 40 http://www.santa-clarita.com/eservice Propose Revisions
West Sacramento, CA 40 https://clients.comcate.com/newrequest.php?id=103# Propose Revisions
Woonsocket, RI 40 https://woondpw.wufoo.com/forms/pothole-complaint-form-woonsocket/ Nice to be able to report online, however the form is limited to only certain complaint types. Propose Revisions
Warner Robins, GA 40 Propose Revisions
Central Falls, RI 40 http://www.centralfallsri.us/public_works Service is provided by National Grid, so I do not expect that there would be in-person hours with the city Propose Revisions
East Providence, RI 40 http://www.eastprovidence.com/content/9457/10068/default.aspx Overall, this website was one of the better city websites, but the page with public works info was very long. It would help if there were anchor links to subsections of the page. Propose Revisions
Providence, RI 40 http://www.providenceri.com/provconnex/service-request?SRTID=223 This was incredibly easy to find from the homepage, but there's no info about what office provides the service or how you would get it in person. I don't know if this is really necessary for a streetlight repair, though. Propose Revisions
Curitiba,BR 30 http://www.central156.org.br/ Propose Revisions
Suffolk, VA 30 http://www.suffolkva.us/pub_wks/report many websites have seeclickfix sites Propose Revisions
Roseville, CA 30 http://www.roseville.ca.us/electric/streetlight.asp Propose Revisions
Oakland, CA 30 http://www2.oaklandnet.com/Government/o/PWA/Connect/ReportaProblem/index.htm Propose Revisions
Richmond, VA 30 http://www.richmondgov.com/Mayor/ReportPriorityIssue.aspx Richmond needs to choose one system. Either the CRS or SeeClickFix. The division between the two is way too confusing. Propose Revisions
Tulsa, OK 30 https://www.cityoftulsa.org/reporting/reporting-problems.aspx Propose Revisions
Cranston, RI 20 http://www.cranstonri.com/generalpage.php?page=75 Propose Revisions
Cleveland, OH 20 http://www.city.cleveland.oh.us/CityofCleveland/Home/Government/CityAgencies/ParksRecreationandProperties/Traffic%20Engineering Propose Revisions
Davis, CA 20 http://cityofdavis.org/report-a-problem there is a public works page too, but no info on how to specifically report a problem Propose Revisions
Newport, RI 20 http://www.cityofnewport.com/departments/public-services/faqs The actual destination is https://www1.nationalgridus.com/Streetlight, linked to from the above URL. But I could only find that link using the search function. There's no link for reporting a problem or street light anything. Not even a heading for it. Just a small link at the top of FAQs, which itself isn't linked directly from the main menu. Propose Revisions
Pawtucket, RI 10 http://www.dem.ri.gov/programs/benviron/waste/index.htm Propose Revisions
Warwick, RI 0 Could not find any information related to street light repair in Warwick. Searching within their site only led to me to PDFs with some info about bids to repair or install street lights. Propose Revisions
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